Terms and Conditions

Welcome to Kingston Trading (UK) LTD T/A Kingston Distro (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and the purchase of vaping products through our wholesale platform. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Site or make any purchases.

1. Eligibility and Account Registration

  • You must be at least 18 years of age (or the legal age in your jurisdiction) to use this Site and purchase vaping products. By using this Site, you confirm that you are of legal age to purchase vaping products.
  • To access certain features of the Site, such as making a purchase, you must create an account. When registering, you agree to provide accurate, current, and complete information, and to keep your account details updated.

2. Product Orders

  • By placing an order on the Site, you make an offer to purchase products subject to these Terms. We reserve the right to accept or reject any order for any reason, including but not limited to product availability or pricing errors.
  • Prices and availability of products on the Site are subject to change without notice. We make every effort to ensure product details are accurate, but we cannot guarantee that all information is complete or error-free.
  • Orders are only considered final when you receive a confirmation email from us, which includes your order details and an order number.

3. Payment and Pricing

  • All orders placed on the Site are subject to the payment terms provided at checkout. We accept payments via BACS or IWOCA Pay.
  • Prices listed on the Site do not include taxes, shipping, or handling fees, which will be added to the total order amount during checkout. You are responsible for paying any applicable taxes and fees related to your order.
  • If there is an error in the pricing of any product, we reserve the right to cancel or correct the order.

4. Shipping and Delivery

  • We will make every effort to ship your order in a timely manner, but delivery dates are estimates and not guaranteed. Shipping costs will be calculated during checkout and depend on the shipping method selected.
  • Risk of loss or damage to products passes to you when the products are delivered to the shipping carrier.

5. Returns and Refunds

  • We want you to be satisfied with your order, but due to the nature of our products, all sales are final. We do not accept returns or offer refunds unless the products are damaged or defective.
  • If you receive damaged or defective products, please contact us within 7 Days of receipt, and we will provide instructions for returns or exchanges.

6. Prohibited Uses

You agree not to:

  • Use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site or interfere with any other party’s use of the Site.
  • Use the Site to transmit harmful content, including but not limited to viruses, malware, or other malicious software.
  • Sell, resell, or distribute products purchased from the Site for any illegal or unauthorized purpose.
  • Violate any local, state, or international laws or regulations.

7. Intellectual Property

  • All content on the Site, including text, graphics, logos, images, and software, is the property of Kingston Trading (UK) LTD or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.
  • The trademarks, logos, and service marks displayed on the Site are registered and unregistered trademarks of Kingston Trading (UK) LTD and may not be used without permission.

8. Limitation of Liability

  • To the maximum extent permitted by law, Kingston Trading (UK) LTD is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased from the Site, including but not limited to loss of profits, data, or goodwill.
  • Our liability for any claims arising out of these Terms is limited to the amount paid for the products related to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kingston Trading (UK) LTD, its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the Site.

10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy.

11. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion, including if we believe you have violated these Terms or any applicable law.

12. Governing Law and Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of United Kingdom.
  • Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration or in the courts of United Kingdom, depending on your location.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of this page. We encourage you to review these Terms regularly for any updates.

14. Contact Us

If you have any questions about these Terms or need further information, please contact us at:

Kingston Trading (UK) LTD, Site A Wiltshire Road, Dairycoats Industrial Estate, Hull, East Yorkshire, HU4 6PA, United Kingdom
Email: info@kingstondistro.co.uk
Phone: 01482 326555