Privacy Policy

At Kingston Trading (UK) LTD T/A Kingston Distro (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the “Site”).

By accessing and using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Site.

1. Information We Collect

We may collect the following types of personal information:

  • Account Information: When you create an account on our Site, we collect information such as your name, business name, email address, phone number, and shipping/billing address.
  • Order Information: We collect information related to orders you place, including products purchased, quantity, pricing, and payment information.
  • Usage Data: We automatically collect certain technical information about your device, browsing behavior, and interaction with the Site through cookies and similar technologies.
  • Marketing and Communication Preferences: If you subscribe to our newsletters or marketing materials, we collect your preferences and communications.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders
  • Managing your account
  • Communicating with you about orders, shipments, and customer service requests
  • Sending marketing and promotional materials, with your consent
  • Improving and personalizing your experience on the Site
  • Complying with legal obligations and protecting against fraud

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information with the following parties:

  • Service Providers: Third-party companies that help us operate the Site, process payments, fulfill orders, or provide other services (e.g., shipping, marketing).
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These tools help us analyze website traffic, track user behavior, and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect your experience on the Site.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

6. Age Restrictions

Our Site is intended for business customers only and is not intended for individuals under the age of 18 (or the legal age in your jurisdiction). We do not knowingly collect personal information from individuals under the legal age for purchasing vaping products. If you are under the legal age, please do not access or use the Site.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at info@kingstondistro.co.uk.

8. Third-Party Links

Our Site may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any linked sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Kingston Trading (UK) LTD, Site A Wiltshire Road, Dairycoats Industrial Estate, Hull, East Yorkshire, HU4 6PA, United Kingdom.
Email: info@kingstondistro.co.uk
Phone: 01482 326555